Effective Date: 29 July 2026
Last Updated: 29 July 2026
Gangwal Healthcare Private Limited (“Gangwal Healthcare”, “Company”, “we”, “us” or “our”) respects your privacy and is committed to handling personal data responsibly.
This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you visit https://gangwalhealthcare.com/, contact us, submit an enquiry, request a consultation, request a sample, apply for a career opportunity or otherwise interact with us.
1. Scope of This Policy
This Privacy Policy applies to personal data collected through:
- Our website;
- Contact and enquiry forms;
- Product and sample-request forms;
- Consultation requests;
- Career or recruitment submissions;
- Email, telephone and business communications;
- Events, exhibitions and business meetings;
- Other interactions related to our products and services.
Separate contractual privacy provisions may apply to customers, suppliers, employees, consultants and business partners.
2. Personal Data We May Collect
Depending on how you interact with us, we may collect the following information.
Identity and Contact Information
This may include your first name, last name, business email address, telephone number, postal address and location.
Business Information
This may include your company name, job title, department, industry, business requirements and professional contact information.
Enquiry and Product Information
This may include the product or service you are interested in, requested sample, required quantity, formulation requirements, project details, expected application, message and other information submitted by you.
Career Information
When you apply for an employment opportunity, we may collect your résumé, qualifications, work experience, contact details, professional profile and other information included in your application.
Technical and Usage Information
When you visit the website, certain information may be collected automatically, including:
- Internet Protocol address;
- Browser type and version;
- Device type and operating system;
- Referring website;
- Pages visited;
- Date, time and duration of visits;
- Website interactions;
- Approximate location derived from technical information;
- Cookie and similar technology data.
Communications
We may retain copies of emails, telephone-enquiry records, messages, feedback and other communications exchanged with you.
Please do not submit confidential medical records, patient information, sensitive health information or unnecessary personal information through general website forms.
3. How We Collect Personal Data
We may collect personal data:
- Directly from you when you submit a form or communicate with us;
- From your employer or organisation in connection with a business enquiry;
- During meetings, exhibitions, conferences and professional events;
- Through cookies, analytics tools and website technologies;
- From publicly available professional or business sources;
- From authorised distributors, service providers, business partners or referral sources.
Where you provide personal data relating to another person, you confirm that you are authorised to provide that information.
4. How We Use Personal Data
We may process personal data for the following purposes:
- Responding to enquiries and requests;
- Arranging consultations and business discussions;
- Evaluating sample requests;
- Providing product, technical or commercial information;
- Preparing quotations and proposals;
- Evaluating manufacturing or formulation requirements;
- Managing customer, supplier and business relationships;
- Processing career applications;
- Communicating about products, services, events and business updates;
- Improving website content, performance and user experience;
- Maintaining website security and preventing misuse;
- Complying with legal, regulatory, tax, audit and record-keeping requirements;
- Establishing, exercising or defending legal claims;
- Conducting internal reporting, analysis and business administration.
We will process personal data only for lawful purposes and in accordance with applicable data-protection requirements.
5. Consent and Other Lawful Uses
Where consent is required, we will seek appropriate consent before processing personal data.
You may withdraw your consent by contacting us. Withdrawal will not affect processing lawfully carried out before the consent was withdrawn.
Certain information may also be processed where necessary to:
- Respond to a request initiated by you;
- Take steps towards a business or contractual relationship;
- Perform contractual obligations;
- Comply with legal requirements;
- Protect the Company’s lawful interests, systems and rights;
- Handle emergencies, disputes or legal proceedings.
6. Marketing Communications
Where permitted, we may use your business contact details to send information about our products, services, events, exhibitions, innovations or company updates.
You may unsubscribe at any time by:
- Using the unsubscribe option included in the communication; or
- Emailing us at info@gangwalhealthcare.com.
We may continue to send non-promotional messages relating to active enquiries, transactions, legal notices or business relationships.
7. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics technologies and similar tools to:
- Enable essential website functions;
- Remember user preferences;
- Understand website traffic and usage;
- Improve website performance;
- Identify technical problems;
- Protect against fraud and security threats;
- Measure the effectiveness of communications or campaigns.
Some cookies are essential for website operation. Other cookies may require your consent.
You may control cookies through the website’s cookie settings, where available, or through your browser settings. Disabling certain cookies may affect website functionality.
8. How We Share Personal Data
We do not sell personal data.
We may share personal data with:
- Authorised employees and representatives;
- Group companies or affiliated entities;
- Website-hosting and information-technology providers;
- Email, communication, analytics and customer-management providers;
- Logistics, laboratory, manufacturing or technical partners where necessary;
- Professional advisers, auditors, insurers and legal consultants;
- Government authorities, courts or regulators where legally required;
- A buyer, investor or successor in connection with a merger, restructuring, acquisition or transfer of business.
Service providers are expected to process personal data only for authorised purposes and maintain appropriate confidentiality and security protections.
9. International Data Transfers
Some technology providers or business partners may process or store information outside India.
Where personal data is transferred internationally, we will take reasonable steps to ensure that the transfer is conducted in accordance with applicable law and appropriate contractual, organisational or technical safeguards.
10. Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods may depend on:
- The nature of the enquiry or business relationship;
- Contractual and regulatory requirements;
- Product-quality and safety obligations;
- Tax, accounting and audit requirements;
- Legal limitation periods;
- Dispute-resolution and evidence requirements;
- Consent status;
- Legitimate business-record needs.
When personal data is no longer required, we may securely delete, anonymise or archive it in accordance with applicable requirements.
11. Data Security
We use reasonable technical and organisational safeguards designed to protect personal data against:
- Unauthorised access;
- Unlawful processing;
- Accidental loss;
- Alteration;
- Disclosure;
- Destruction;
- Misuse.
These measures may include access controls, security monitoring, backups, staff confidentiality requirements and technical protections.
However, no internet transmission, email communication or electronic storage system can be guaranteed to be completely secure.
12. Your Rights
Subject to applicable law and relevant exceptions, you may have the right to:
- Request information about the personal data we process;
- Request access to your personal data;
- Request correction or completion of inaccurate information;
- Request deletion of personal data that is no longer required;
- Withdraw consent;
- Opt out of promotional communications;
- Raise a grievance regarding the processing of your data;
- Nominate another person to exercise relevant rights where legally permitted.
We may request information to verify your identity before acting on a request.
Certain requests may be declined or restricted where retaining or processing the data is required by law, contract, regulatory obligations, fraud prevention, dispute resolution or legal claims.
13. Children’s Privacy
The website is intended primarily for business and professional users and is not directed towards children under the age of 18.
We do not knowingly seek to collect personal data from children through general website forms.
Where we learn that personal data relating to a child has been submitted without appropriate authorisation or consent, we will take reasonable steps to delete or appropriately handle it.
14. Third-Party Websites
Our website may contain links to third-party websites, social-media platforms or external services.
We are not responsible for the privacy, content or security practices of those third parties. You should review their privacy policies before submitting personal information.
15. Data Breach Management
Where a personal-data breach occurs, we will assess the incident and take appropriate containment, investigation and remediation measures.
Where required under applicable law, we will notify affected individuals and the appropriate authority within the prescribed manner and timeframe.
16. Grievance and Privacy Contact
For privacy-related questions, withdrawal of consent, correction or deletion requests, or grievances, contact:
Privacy and Grievance Officer
Gangwal Healthcare Private Limited
606, Quantum Tower, Rambagh Lane,
Behind State Bank of India, Malad West,
Mumbai, Maharashtra – 400064, India
Email: info@gangwalhealthcare.com
Telephone: +91 22 4170 3000
Please include sufficient information for us to identify your interaction and understand your request. We will endeavour to acknowledge and respond within a reasonable period or within the timeframe prescribed by applicable law.
17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business, website, technologies or legal obligations.
The revised policy will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
18. Contact Us
Questions regarding this Privacy Policy may be sent to:
Gangwal Healthcare Private Limited
606, Quantum Tower, Rambagh Lane,
Behind State Bank of India, Malad West,
Mumbai, Maharashtra – 400064, India
Email: info@gangwalhealthcare.com
Telephone: +91 22 4170 3000
Website: https://gangwalhealthcare.com/